Wipro - Bangalore

Experience - 3 to 5

Key Skills - Customer support, Technical troubleshooting, SLA adherence, Query resolution, Ticket management, Incident documentation, Problem diagnosis, Client communication, Email support, Call handling, Knowledge base usage, Product support, Product navigation assistance, Escalation management, Trend analysis, Customer service, Professional communication, Record keeping, Process compliance, Multi-tasking, Time management, Attention to detail, Learning agility, Product training participation, Self-learning, Client relationship management, Alternative solution offering, Follow-up coordination, Documentation skills.,

Microsoft - Hyderabad

Experience - 5 to 10

Key Skills - Mobile development, iOS development, Android development, Swift, Objective-C, Java, JNI, iOS internals, Android internals, Mobile app architecture, Mobile UI/UX design, Data structures, Algorithms, Concurrency programming, Multithreading, Algorithm complexity analysis, VPN internals, Networking fundamentals, Mobile threat protection, Cybersecurity, Zero Trust principles, Security solutions, Debugging, Problem-solving, Software design patterns, Software development lifecycle, Git, Source control, Build automation, Compilers, Validation systems, Project tracking tools, Autonomous development, Cross-functional collaboration, Communication skills, Learning agility.,